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Privacy Policy

Last Updated: October 29, 2024

WE WILL POST ANY CHANGES TO THIS PRIVACY POLICY IN A NOTICE OF THE CHANGE AT THE TOP OF OUR WEB PAGE WITH A HYPERLINK THERETO. 
PLEASE REGULARLY REVIEW THIS PRIVACY POLICY. NOTWITHSTANDING IF YOU CONTINUE TO USE OUR SERVICES, YOU ARE BOUND BY ANY CHANGES THAT WE MAKE TO THIS PRIVACY POLICY.

1. INTRODUCTION

AmbyTech Inc. (“AmbyTech,” “we,” “us,” or “our”) respects the privacy of its Users (“User,” “your,” or “you”). This Privacy Policy (the “Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you use AmbyTech’s platform (the “Platform”) through AmbyTech’s website at https://www.ambytechnologies.ai/ (the “Website”) or software application (the “App”).

 

AmbyTech specializes in Artificial Intelligence (AI)-powered manufacturing intelligence, offering innovative solutions that allow customers to manage revenue risks across their operations. 

 

AmbyTech is committed to protecting the privacy of its Users whose information is collected and stored while using AmbyTech’s Platform through our Website, App or Platform and all applications offered for sale to the public.

 

The capitalized terms have the same meaning as ascribed in our Terms of Use as applicable, unless otherwise noted here.

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE, APP, AND PLATFORM, YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE, APP AND PLATFORM.

 

IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT privacy@ambytechnologies.com. 

2. TERRITORIAL RESTRICTION

Our Website, App, and Platform are only available for use and download outside the European Union. Our Website, App, and Platform are not available for use or download by residents of, visitors to, or employees of our customers who reside in, the European Union (each, a “European”). If you are a European, please do not download, register on, and/or use our Website, App or Platform. If you are a resident in the United States of America (“US”), you must comply with our Privacy Policy. If you are a resident of any other country, please ensure compliance with all local laws prior to using our Website, App or Platform.


If you have any questions regarding this Section, please email us at privacy@ambytechnologies.com.

3. WHAT INFORMATION DO WE COLLECT?

When you register to use our Website, App, or Platform, we collect personal information (also referred to as personally identifiable information or “PII”) which may include your name, address, online contact information such as your email address or username, phone number, and other personal information. The information so collected will be stored on our servers. 

 

If you are visiting our Website or registering for our Platform from outside the United States (except for the EU, UK or Switzerland where we currently do not provide our services), be aware that your PII may be transferred to, stored, and processed in the United States. Our servers or our third-party hosting services partners are located in the United States. By using our site, you consent to any transfer of your PII for processing in the US or other countries. 

 

Users are able to change their personal information via email by contacting us at privacy@ambytechnologies.com.  

 

  1. Geolocation and Equipment Information.  We may collect information that does not personally identify you such as (i) your geolocation, and (ii) information about your internet connection, the equipment you use to access our Website, App, or Platform, and usage details. This includes information collected automatically such as your IP address, browser type, operating system and usage patterns through cookies and similar technologies.

  2. Financial Information. We currently do not collect or store any credit cards or bank information, as we are using a third-party payment processor.  However, we will update this Privacy Policy when we start using and storing such information. We will also inform you via reasonable means if we start collecting such information from you.

  3. Usage Data: Data on how you use our Services, including interaction with our AI applications, products, or services.

4. HOW DO WE COLLECT INFORMATION?

We collect personal information from you in the following ways:

 

  1. At registration on our Website, App, or Platform; 

  2. In email, text, and other electronic messages between you and our Website, App, or Platform;

  3. From your responses to a survey; 

  4. From forms filled out by you; 

  5. From records or copies of correspondences (including email addresses) if you contact us; and

  6. When you post information to be published or displayed on our Website, App, or Platform. 

 

We collect information from you automatically when you navigate through our Website, App, or Platform in the following ways:

 

  1. Usage details; 

  2. IP addresses; 

  3. Information obtained through browser cookies; 

  4. Web beacons on emails sent by us; and

  5. Other tracking technologies. 

5. HOW DO WE USE YOUR INFORMATION?

We use the information that you provide to:

 

  1. Personalize your experience in using our Platform; 

  2. Provide you with information, products, or services requested from us;

  3. Present our Website, App, and Platform and their contents to you;

  4. Carry out obligations and enforce rights arising from contracts entered into between you and us, including billing and collection; 

  5. Notify you about changes to our Website, App, and Platform and any products or services; 

  6. Allow you to participate in interactive features on our Website, App and Platform; 

  7. Improve the Website, App, and Platform; 

  8. Improve our customer service;

  9. Process transactions;

  10. Anonymize data and aggregate data for statistics;

  11. Contact you for other purposes with your consent;

  12. Contact you about our products and services that may be of interest; 

  13. ; and

  14. Send you periodic emails, in accordance with the CAN-SPAM Act of 2003 as detailed in Section 14, via the email address provided by you to (i) send information, respond to inquiries, and/or other requests or questions; (ii) process orders and send information and updates pertaining to such orders; (iii) send additional information related to your service; and (iv) market to our mailing list or continue to send email to you after the original transaction has occurred. 

6. OUR COOKIE POLICY

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as “Cookies.” 

 

We use Cookies on our Website and App to (a) understand and save your preferences for future visits, (b) keep track of advertisements, (c) compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future, and (d) allow trusted third-party services that track this information on our behalf.  You can set your browser to refuse all or some browser Cookies, but it may affect your user experience. 

 

We allow third party behavioral tracking and links to third-party web pages.  Occasionally, at our discretion, we may include or offer third-party products or services on our Website, App, or Platform.  These third-party sites have separate and independent privacy policies.  We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website, App, or Platform and welcome any feedback at about these sites.  Please contact us at privacy@ambytechnologies.com.

7. HOW DO WE PROTECT INFORMATION WE COLLECT?

Our Website and App receives regular security scans and penetration tests. Our Website and App also receive regular malware scans.

 

In addition, our Website uses an SSL certificate as an added security measure. We require username and passwords for our employees who can access your personal information that we store and/or process on our Platform and servers. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Platform and servers.  We will implement reasonable security measures every time you (a) place an order, or (b) enter, submit, or access your information, (c) register or (d) access, our Platform, on our Website and App.  

8. DATA SECURITY MEASURES

  1. Security Measures.  We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.  The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, App, or Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website, App, or Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website, App, or Platform. 
     

  2. Fair Information Practice Principles.  In the event of a personal data breach, we will notify you within fifteen (15) days via  email  We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

9. DISCLOSURE OF PERSONAL INFORMATION

There are times when Information that you have shared with us may be shared by AmbyTech with others to enable us to provide you over Services, including contractors, service providers, and third parties (“Partners”). This section discusses only how AmbyTech may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information: 

 

Disclosure of Personal Information. 

 

  1. We do not sell trade, rent or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include our hosting partners and other third parties who assist us in operating our Website, App or Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  2. We may disclose aggregated, de-personalized information about you that does not identify any individual to other parties without restriction, such as for marketing, advertising, or other uses.   

  3. We disclose personal information to our subsidiaries and affiliates.

  4. We disclose personal information to contractors, services providers, and other third parties. 

  5. We require all contractors, service providers, and other third parties to whom we disclose your personal information to be under contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose it to them.

  6. We disclose personal information in the event of a merger, sale of business, etc.

  7. We disclose personal information to third parties to market their products and services to you if you have either consented or not opted out of these disclosures. 

  8. We disclose personal information to third parties to market their products and services if you have either consented or not opted out of these disclosures. 

  9. We disclose personal information to fulfill the purpose for which you have provided it, for instance, if you gave AmbyTech an email address to use an “email a friend” feature of the Platform.

  10. We may disclose personal information for any other purpose for which you have provided it.

  11. We may disclose personal information as and when required by applicable law.

  12. We will only disclose personal information as described in this Privacy Policy or with your written consent. 

​

Other Disclosure of Personal Information. 

 

  1. We will disclose personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes, (iii) if we believe it is necessary or appropriate to protect the rights, property, or safety of AmbyTech, our customers or others, and/or (iv) if it is necessary or appropriate to protect the rights, property, or safety of AmbyTech, our customers, or others, and this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

 

Choices Users Have About How AmbyTech Uses and Discloses Information. 

 

  1. Tracking Technologies and Advertising. You can set their browser to refuse some or all the browser cookies, but if you disable or refuse cookies, some parts of our Website may not be accessible or function properly. 
  2. ​Disclosure of Users’ Information for Third-Party Advertising.  Users can opt-out by (i) checking the relevant form when we collect the data; (ii) logging into the Website, App, or Platform and adjusting their preferences in their account profile by checking or unchecking the relevant boxes, or (iii) emailing us their opt-out request at privacy@ambytechnologies.com. Users receiving promotional email can opt-out by sending a return email requesting to be omitted from future promotional email distributions. This opt-out will not apply to information provided by AmbyTech for product purchases, warranty registration, or other transactions.
  3. ​Disclosure of User’s Information for Targeted Advertising.  Users can opt-out by emailing us their opt-out request at privacy@ambytechnologies.com.

10. AI LEGAL COMPLIANCE AND ETHICAL USE

AmbyTech is dedicated to upholding ethical standards in the usage, development, and deployment of AI technologies. We aim to ensure that our AI systems are designed to respect fundamental human rights, dignity, and diversity. We actively seek to mitigate biases and discrimination in any tool or system that employs AI to promote fairness and inclusivity. 

 

We aim to adhere to all applicable data governance practices and comply with relevant regulations to safeguard User data, and prevent the unauthorized access, disclosure, or destruction of data and respect privacy laws and adhere to applicable data protection laws. We also ensure that personal or sensitive information used in AI technologies is handled with the additional level of care mandated under applicable privacy regulations We train our AI tool based on information received only under the explicit consent of our customers and the applicable license, which may contain proprietary business information.

11. GOOGLE ADSENSE AND GOOGLE ANALYTICS

Google, as a third-party vendor, uses Cookies to serve advertisements to Users on our Website, App, and Platform. Google uses first-party Cookies, such as Google Analytics Cookies, to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Platform. We currently use Google Analytics to collect and process certain Website and App usage data. To learn more about Google Analytics and how to opt-out, please visit https://policies.google.com/privacy/google-partners. 

 

We have implemented advertising features on our Website, App, and Platform including: (a) remarketing with Google AdSense; (b) Google Display Network Impression Reporting; (c) Google Demographics and Interests Reporting; and (d) Google’s DoubleClick platform integration.  

 

We use these Cookies to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Website, Platform or App. 

12. YOUR CALIFORNIA PRIVACY RIGHTS

AmbyTech does not sell, trade, or otherwise transfer to outside third parties your “Personal Information” as the term is defined under the California Civil Code Section § 1798.82(h).  Additionally, California Civil Code Section § 1798.83 permits Users of our Website, App, or Platform that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of Personal Information in all our systems that we store on you, please send an email to privacy@ambytechnologies.com or write us at AmbyTech, Inc., 8910 University Center Lane, Suite 400, San Diego, California 92122.

 

Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. If you would like to discuss our Personal Information storage and processing process with us, please send us an email at privacy@ambytechnologies.com or write us at AmbyTech, Inc., 8910 University Center Lane, Suite 400, San Diego, California 92122.

13. COPPA COMPLIANCE (FOR CHILDREN UNDER 13 USERS ONLY)

The Children’s Online Privacy Protection Act (“COPPA”) is a federal legislation that applies to entities that collect and store “Personal Information,” as the term is defined under COPPA, from children under the age of 13. We are committed to ensure compliance with COPPA. Our Website, App, and Platform are not meant for use by children under the age of 13. Our Website, App, and Platform do not target children under the age of 13, but we do not age-screen or otherwise prevent the collection, use, and personal disclosure of persons identified as under 13. If you would like to know more about our practices and specifically our practices in relation to COPPA compliance, please email us at privacy@ambytechnologies.com.

 

IF YOU ARE UNDER 13, PLEASE DO NOT ACCESS OR USE OUR WEBSITE, APP, OR PLATFORM. 

14. CAN-SPAM ACT OF 2003

The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations.  Per the CAN-SPAM Act, we will:

  1. not use false or misleading subjects or email addresses; 

  2. identify the email message as an advertisement in some reasonable way; 

  3. include the physical address of AmbyTech Inc., which is 8910 University Center Lane, Suite 400, San Diego, California 92122. monitor third-party email marketing services for compliance, if one is used;

  4. honor opt-out/unsubscribe requests quickly; and

  5. give an “opt-out” or “unsubscribe” option.    

 

If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at privacy@ambytechnologies.com and we will promptly remove you from all future marketing correspondences.

15. MODIFICATIONS TO OUR PRIVACY POLICY

AmbyTech reserves the right, at its sole discretion, to change or modify this Privacy Policy at any time. In the event we modify this Privacy Policy, such modifications shall be binding on you only upon your acceptance of the modified Privacy Policy. We will inform you about the modifications on our Privacy Policy by posting a modified version of the Privacy Policy page, or by a comparable means within a reasonable time period.  Notwithstanding, the foregoing, your continued use of our Website, App, or Platform shall constitute your consent to such changes.

16. LIST OF THIRD-PARTY SERVICE PROVIDERS

AmbyTech uses the following third-party service providers for the provision of services as detailed under the Terms of Use , as applicable

Name of Third-Party Service Provider
Contact Information
Google Analytics
Website: https://analytics.google.com Address: 1600 Amphitheatre Pkwy, Mountain View, CA 94043
OpenAI, Inc.
Website: https://openai.com/ Address: 3180 18th St, San Francisco, CA 94110
Microsoft Azure
Website: https://www.microsoft.com/en-us/privacy/privacystatement Address: 1 Microsoft Way, Redmond, WA 98052, US
Amazon Web Services Inc. (North Virginia, US)
Website: https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/ Address: 410 Terry Avenue North, Seattle, WA 98109-5210

Additionally, if you have any questions or concerns about our third-party service providers, please email us at privacy@ambytechnologies.com.

17. COPYRIGHT INFRINGEMENT/DMCA NOTICE

If you believe that any content on our Website, App, or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 (“DMCA Takedown Notice”) must be provided to our designated Copyright Agent. 

  1. Your physical or electronic signature;

  2. Identification of the copyrighted work(s) that you claim to have been infringed;

  3. Identification of the material on our Website, App, or Platform that you claim is infringing and that you request us to remove;

  4. Sufficient information to permit us to locate such material;

  5. Your address, telephone number, and email address;

  6. A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and

  7. A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

 

AmbyTech’s Copyright Agent to receive DMCA Takedown Notices is DMCA Copyright dmca@ambytechnologies.com, at AmbyTech Inc. Attn: 8910 University Center Lane, Suite 400, San Diego, California 92122 You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by AmbyTech in connection with the written notification and allegation of copyright infringement. 

18. CONTACT US 

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Abhijeet Bose 

Email: privacy@ambytechnologies.com

Address: 8910 University Center Lane, Suite 400, San Diego, California 92122

 

PLEASE NOTE: IF YOU USE OUR WEBSITE, APP, OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF USE, AS APPLICABLE.  IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT USE OUR WEBSITE, APP, OR PLATFORM.

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